Privacy Policy
How we protect and handle your personal information
Last updated: January 15, 2025
Who We Are
Dhorelik Volfrexkx operates as a professional flower arrangement service based in Baku, Azerbaijan. We create custom bouquets for individual clients who value personalized floral design. This privacy policy explains how we collect, use, and protect your personal information when you visit our website or use our services.
Our commitment goes beyond just following privacy laws. We believe your personal information deserves respect and careful handling. When you trust us with your details, we take that responsibility seriously.
Information We Collect
Contact Information
Name, email address, phone number, and delivery address when you place orders or make inquiries.
Service Preferences
Flower preferences, color choices, arrangement styles, and special occasion details you share with us.
Website Usage Data
Information about how you navigate our website, pages visited, and time spent browsing our services.
We only collect information that helps us provide better service or that you choose to share with us. There's no hidden data collection happening behind the scenes.
How We Use Your Information
- Creating and delivering your custom flower arrangements
- Communicating about your orders, including delivery updates
- Responding to your questions and service requests
- Improving our website and service offerings based on customer feedback
- Sending occasional updates about seasonal flowers or special arrangements (only if you agree)
- Processing payments and maintaining transaction records
We never sell your personal information to third parties. Your data stays within our business and trusted service providers who help us deliver your orders.
Your Privacy Rights
Access Your Data
Request a copy of all personal information we have about you. We'll provide this within 30 days of your request.
Correct Information
Ask us to update or fix any incorrect personal information we have on file.
Delete Your Data
Request deletion of your personal information, except what we're legally required to keep.
Stop Communications
Opt out of marketing emails or newsletters at any time through unsubscribe links or by contacting us directly.
To exercise any of these rights, simply contact us using the information provided at the bottom of this page. We'll handle your request promptly and keep you informed throughout the process.
Data Storage and Security
Your information is stored securely on protected servers. We use industry-standard encryption for sensitive data like payment information and implement regular security updates to protect against unauthorized access.
We keep your personal information only as long as necessary to provide our services and comply with legal requirements. Order records are typically maintained for three years for business and tax purposes, while marketing preferences are kept until you ask us to remove them.
If a data breach ever occurs that affects your personal information, we'll notify you within 72 hours and explain what happened and what we're doing about it.
Sharing Information
We share your information only when necessary to complete your orders or as required by law. This includes delivery services who need your address to bring you flowers, and payment processors who handle transaction security.
- Local delivery partners for flower delivery services
- Payment processing companies for secure transaction handling
- Flower suppliers when coordinating special orders
- Legal authorities if required by Azerbaijan law
All third parties we work with are required to protect your information and use it only for the specific services they provide to us.
Website Cookies and Tracking
Our website uses cookies to remember your preferences and improve your browsing experience. These small files help us understand which pages you visit most and what information interests you.
You can disable cookies in your browser settings, though this might affect how some features of our website work. We don't use invasive tracking or share cookie data with advertising networks.
Changes to This Policy
We may update this privacy policy occasionally to reflect changes in our services or legal requirements. When we make significant changes, we'll notify you via email or through a prominent notice on our website.
The date at the top of this policy shows when it was last updated. We encourage you to review it periodically to stay informed about how we protect your information.
Questions About Your Privacy
If you have questions about this privacy policy or want to exercise your privacy rights, please contact us:
Email: help@dhorelikvolfrexkx.it.com
Phone: +994707272626
Address: 57 Uzeyir Hajibeyov, Baku, Azerbaijan